Customer Centric

case study list

  • Khazaen Dry Port
  • Saud Bahwan Group
  • Pizza Hut Oman
  • Petrofac Oman
  • Osool Poultry SAOC
  • Oman Electricity Transmission
  • Muscat Electricity Distribution
  • Arabian Industries LLC
  • Bank Muscat
  • Sohar Aluminium
  • National Finance Company
  • Pizza hut (ERP)

Petrofac Oman

Company SnapShot

As an international service provider to the oil, gas and renewable energy industries, Petrofac designs, builds, operates and maintains oil and gas facilities to unlock value throughout the asset lifecycle. We respond to the different needs of each client, helping them to unlock more value from their assets across the life cycle. Our service offering is underpinned by the provision of skills training with competency development and assurance frameworks. Our success rests on building trusted, long-term client relationships, and our focus remains on delivering first class project execution, cost control and effective risk management, building on our track record in core markets to win new business and strengthen our position. Over the past 38 years, we’ve built a strong reputation for commitment, delivery and operational excellence. We have a diverse client portfolio which includes many of the world’s leading integrated, independent and national oil and gas companies.

Problem Statement

Looking for a complete solution of annual maintenance services for their UPS systems and Data Center Cooling System for the main office at Muscat. Their management needs an experienced service provider to perform various kinds of important functions quarterly to keep their data center operating sleekly.


KR comes up with quarterly maintenance solution which is cost effective and provide critical spare parts set up and manage, in order to ensure the data center UPS and cooling system equipment are working efficiently.


Quarterly health checkup ensures maximum uptime of their Effective Data Center KR ensures that their IT resources are utilized to the fullest, also help to provide various reports so that error and other causes of downtime will be zero. In addition, KR extended spare parts support systems help facility managers to ensure continuity of daily operations.

Key Success Factor